Taking care of your mind is equally as important as taking care of your body.
If you’re feeling stress, anxiety, or depression, feeling the weight of the world on your shoulders, or if you simply want to speak to someone about how you’re feeling, reach out and we’ll be there.
At Denova Collaborative Health, we look at our patients’ health from every possible angle, mind and body. It’s how we can paint a comprehensive and integrated picture of their health, even via telemedicine services.
Today, in-person appointments are not practical. But that doesn’t mean you and your family cannot receive the quality healthcare you deserve.
With our Virtual Care program, you can be connected with your chosen provider with a virtual doctor appointment using your cell phone, tablet, laptop, or desktop computer.
Our Virtual health center in Arizona is covered by all our in-network insurance plans and is the only accredited telemedicine platform in Arizona. Our list of accepted insurance can be found here, and includes AHCCCS and Medicare.
DISCLAIMER: If this is an emergency call 911. If you are currently experiencing a crisis please call the crisis hotline at 602-427-4600. If for any reason the patient is unable to keep the scheduled appointment it is the responsibility of the Patient, Parent, and/or Legal Guardian to call Denova staff, at least twenty-four (24) hours in advance, to cancel. If the Patient fails to cancel their appointment at least twenty-four (24) hours in advance, a $50 no-show fee will be applied. This fee must be paid prior to being seen for any Medical, Dietetic, Psychiatric and/or Counseling appointment. Note: All AHCCCS patients are exempt from this fee.
Denova Collaborative Health’s Virtual Care program connects you with a provider using your cell phone, tablet, laptop, or desktop computer. If your device has an internet connection, microphone, and camera, you are eligible and ready to book a virtual care appointment.
See the above Desktop Virtual Instructions Video and/or Virtual Desktop Guide
See above Mobile Virtual Instructions Video and/or Virtual Mobile Guide
Our virtual care app requires an internet connection for everything, so you will have to be at a place with either
WiFi or a strong data connection. WiFi is strongly recommended for almost every use case. If you have any questions about your connection, we recommend using our connection test link to see if your internet connection meets the requirements.
Absolutely! Our Virtual Care program is fully HIPAA-compliant and secure, and we comply with multiple security standards in order to ensure that your information is always protected. It does not keep recordings of your visits or visit documentation.
Virtual care is covered under all of Denova In-Network Insurances. Standard co-pays and deductibles will apply. Self-pay is also available for virtual care services.
Denova Collaborative Health is proud to have earned the URAC (formerly CHQI) Accreditation for Telemedicine. This important designation demonstrates Denova is dedicated to quality and safety, and that we strive for continual improvement of the services we offer.
As the only virtual doctor, telemedicine or telehealth accreditation program approved by the American Telemedicine Association, the URAC Telemedicine Accreditation Program seal provides consumers with an easy-to-identify confirmation of quality from an independent third-party organization – a patient and consumer benefit that had previously been unavailable for telehealth care. Denova is the first in Arizona and the seventh provider nationally to receive accreditation from URAC.
Founded in 1990, URAC is the independent leader in promoting healthcare quality through accreditation, certification, and measurement. URAC is a nonprofit organization developing evidence-based measures and standards through inclusive engagement with a range of stakeholders committed to improving the quality of healthcare. Their portfolio of accreditation and certification programs spans the healthcare industry, addressing healthcare management, healthcare operations, health plans, pharmacies, telehealth providers, physician practices, and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.
Still have questions about our Virtual Doctor or Virtual Care telemedicine program? We’re here for you! Call us at 602-777-6302, chat with us, or contact us with your questions about our telemedicine services or Virtual Health Center in Arizona.
Improving lives, Transforming Healthcare™