If you don’t have insurance coverage, or do not wish to use your insurance, our outpatient clinic accepts major credit cards, cash, or cashier checks for our self pay rates. Your visit will be inclusive of the total service and completion of applicable documents. During your visit, there may be additional treatment recommendations. All recommendations and corresponding costs will be discussed upfront during your visit. Payment for scheduled services will collected prior to services being rendered.
For self pay patients, our prices are simple, transparent, and inclusive of the total costs. If the therapist sees the need for any additional treatment (e.g. psychiatric or primary care services), s/he will discuss the recommendations and costs with you prior to any charges being incurred. For more detail, please contact a Denova Customer Service Representative.
A Sliding Fee Discount Program will be provided to eligible patients based on the family’s ability to pay. Ability to pay is determined by the household size and annual income relative to a discount schedule based on federal poverty income guidelines. Please contact a customer service representative to receive the sliding fee schedule information.
Patients who do not cancel their appointment within 24 hours of the scheduled appointment will be assessed a $50 no show fee. The fee will be collected prior to or upon time of next service. Patients who have unpaid no show fees shall have services suspended until which time they have fully paid the outstanding no show balance or have made payment arrangements with the Customer Service Department.