Denova is committed to conducting business honestly, ethically, and with the highest integrity in accordance with all applicable laws and regulations.
Denova is Compliant with the HIPAA (Health Insurance Portability and Accountability Act) Standards for Privacy, Electronic Transactions and Security.
Denova’s Compliance Department works with all internal business units to monitor on-going compliance efforts and maintain various reporting mechanisms that are required by law or contractual obligations.
Through the establishment of a comprehensive compliance and ethics program, the Denova’s Compliance Department will:
The Denova Compliance & Ethics Program is built upon the scaffolding of The 7 Elements of an Effective Compliance & Ethics Program as outlined by the US Department of Health and Human Services Office of Inspector General. The 7 Elements they identified are:
If you want to report a compliance concern or if you have questions regarding Denova’s Compliance & Ethics Program, please contact Denova’s Compliance Department. All correspondence will be treated confidentially and investigated.
Denova Collaborative Health provides a way for all members of the public, patients, clients and employees to report complaints and grievances.
Denova will follow current internal policies for complaint, grievance, and compliance concern resolution. All attempts will be made to resolve complaints within 2 business days. However, if additional investigation is required, it may take up to 30 days before a written response is mailed to you.