OPINION —  Last year I had a patient mention they had been using ChatGPT almost like a therapist.

Since then, I’ve heard it from several more patients across different age groups. Some turned to artificial intelligence because they lost insurance coverage or because they felt it was too challenging to find a therapist. A few said the conversations felt helpful at first.

That should concern all of us.

Arizona, like much of the country, faces a significant shortage of behavioral health providers. Many people wait weeks or even months for care. When someone is struggling with anxiety, depression or emotional distress, it makes sense they would look for immediate support wherever they can find it.

AI is available instantly. It responds immediately. It never seems tired or rushed. For someone feeling isolated, overwhelmed or desperate for reassurance, that can feel comforting.