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Administrative Medical Assistant

Administrative Medical Assistant


denova Collaborative Healthcare is committed to improving lives and transforming healthcare.  We utilize our Core Values as the foundation for all we do:

Compassionate:  Compassion is the humane quality of understanding the needs of others, and wanting to do something about it.  We show kindness and a willingness to help others.  We always provide care for our colleagues, our patients and our community.

Adaptable: The ability of our team to adapt to different environments, conditions and changes is imperative to deliver high quality care.  Adaptable people are open to others while realizing the impact of their own words, tone and body language on others.

Innovative: Our team must have creative and critical thinking in order to introduce new ideas.  Our commitment is creative a comprehensive healthcare delivery system like nothing done, experienced or created before.

Reliable:  As a patient and community centric organization, being reliable is of the utmost importance.  In order to achieve results, we must have a team comprised of consistent and trustworthy individuals that can be counted on to follow through.

Relentless:  We have an unwavering commitment to improve the healthcare system, disrupt the status quo, and create a better community.  We are driven individuals that exemplify intensity and the pursuit of excellence.  A strong work ethic and enthusiasm are necessary in order to help our patients, improve our community, and accomplish our goals.


Our Medical Assistant will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations.

Primary Job Responsibilities:

  • Enters data into electronic health record including but not limited to chief complaint, past medical history, medications, labs, and pharmacy. Information is added to the patient’s chart within 24 hours of receipt.
  • Check voicemails every two hours. Call backs must be done within 24 hours of receiving.
  • Documentation: Any interaction that pertains to the patient needs to be documented in the appreciate EMR system within 24 hours from the time of appointment.
  • Acts as a liaison between denova staff and its patients to build productive and collaborative relationships that support the agency’s goals and core value.
  • All scanning must be attached to the appropriate place within 48hours.
  • Ensures TO Do’s are getting completed on a daily basis.
  • Complete Prior Authorizations within 48 hours of receiving
  • Completing prescription refill requests within 48 hours of receiving. 


 Education, Certification, and Experience Requirements

  • Medical Assistant certificate or completion of a CAAHEP accredited/medical assisting program or medical assistant experience
  • Provide proof of CPR and First Aid Certification, Arizona Fingerprint Clearance
  • Proficient in electronic clinical documentation and scheduling systems.
  • HIPPA compliant
  • Negative TB test
  • CPR/First Aid certified
  • Bilingual English/Spanish fluency preferred
  • Must provide proof of a valid driver’s license, valid auto insurance coverage with at least the minimum state coverage
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Improving lives, Transforming Healthcare