| Issue | An application can't be updated and the errors.log in the JExpress subdirectory of the installation directory reports the error: Unknown host (DNS Error). |
| Comments | If you are confident that the host included in the log is valid and DNS lookup is configured properly, then you should create the diagnostic logs named: webfile.log, webhttp.log, and httptokens.log in the JExpress subdirectory of the installation directory. Review of these logs may reveal more information about the error. |
| Status | Known |
| Applies to | All |
| Platforms | All |
| Topics | installer, monitor |
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